My Professional Experience

Office Administrator – Education Sector

June 2010 – June 2018

• Managed payroll, staff coordination, and compliance documentation aligned with national education standards.
• Oversaw finances including salary disbursement, expense tracking, and audit preparation.
• Coordinated cultural events and liaised with regulatory bodies for documentation and legal formalities.
• Maintained structured databases and generated management reports for operational efficiency

Freelance Consultant – Automotive Services

June 2018 – July 2018

• Developed a custom data management system using Excel VBA and Access.
• Created SQL-based automation for payment tracking and inventory control.
• Recorded multi-mode payment details and streamlined service documentation.

Director – Food & Beverage Franchise Operations

June 2019 – March 2020

• Led restaurant operations, staff training, and inventory management for a franchise outlet.
• Managed payroll, tax filings, and financial reporting in coordination with external accountants.
• Implemented systems for operational efficiency and collaborated with marketing teams to boost brand visibility.

Data Manager – Real Estate & Business Operations

April 2020 – January 2022

• Built and maintained databases for client records, financial transactions, and inventory tracking.
• Automated reporting systems using Excel VBA, Access, and SQL.
• Conducted data analysis to optimize business processes and improve decision-making.
• Supported client coordination and compliance documentation for real estate transactions.

Freelancer – Business Systems & Financial Consulting

February 2022 – May 2022

• Designed billing, payroll, and inventory systems for small businesses.
• Built automated data models using VB.Net, Access, and SQL.
• Created user forms, event-driven modules, and database connections to streamline operations.
• Provided consulting on customer service, team coordination, and workflow optimization.

Sales Associate – Seasonal/Logistics Department

August 2022 – January 2024

• Delivered personalized customer service and supported seasonal inventory cycles.
• Coordinated restocking, merchandising, and signage updates to enhance store performance.
• Contributed to team efficiency through task delegation and process improvements.

Sales Associate – Natural Value/Frozen Department

January 2024 – Present

• Managed inventory replenishment, shelf integrity, and product merchandising.
• Conducted stock checks and cycle counts to ensure inventory accuracy.
• Trained new employees and supported operational improvements.
• Delivered exceptional customer service aligned with company standards.